Online Chat Module 2.1.0

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Online Chat Module

Online Chat Module 2.1.0

With the Online Chat Module developed by PrestaShop, you can finally offer an online chat system in your store to chat with your customers. This communication tool has become vital for e-commerce stores, allowing you to build stronger relationships with your customers by providing real-time guidance and advice.

Online Chat Module Features

  • Use 2 modes: online/offline and easily switch from one to the other and schedule opening times and time zone.
  • Online – You can instantly chat with as many customers as you want. Discussions are displayed as chat windows in the lower right corner of your back office. You can keep navigating your back office while talking to your customers.
  • Offline – When not logged in, your customers can write to you directly in the discussion window. Depending on your e-mail address, settings, you will receive an e-mail with your e-mail address, name and phone number; and you can reply to them by email.
  • Instantly communicate with your customers without affecting your site’s performance.
  • View the history of your archived online conversations and read them whenever you want.
  • Configure various settings to suit your needs, especially how chat windows are displayed according to the colors and style of your store, with preset and customizable themes.
  • Configure different settings according to your needs. Among them: the name and avatar of the consultants, the preset message to encourage the client to speak, and the necessary information for an offline contact.

See Also: Flatsome Nulled – Multi-Purpose Responsive WooCommerce Theme


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